TULA Wallet is new our loyalty program where it pays to shop.  

TULA customers will earn 4% credit on TULA.com purchases, these credits will go into your TULA Wallet as your balance. Next time you shop, you can apply your balance to your next order with just a few taps.  Turns out, it pays to have healthy, glowing skin with TULA. 

Ready to join?  Just log in to your TULA Account. 

Subscribe & Save = skincare on your schedule.

Our subscription program is the most convenient way for you to get the products you want delivered to you on a regular schedule.

We automatically send your favorite TULA products based on your chosen frequency. Just tell us how often you want your products at checkout, and we'll take it from there. As always, you'll receive 15% off every order plus free shipping!

You always have complete control over your orders and we can change your delivery frequency, next order date, or quantity anytime by visiting the Subscriptions section in your TULA Account.

We've partnered with ID.me to provide a 20% discount to members of their community, you check your eligibility here.

Once verified, you can redeem your discount at checkout. See the step-by-step instructions for signing up for and redeeming your ID.me discount for your TULA purchase.

• First click here, you’ll be redirected to a new page & asked to select the appropriate group (nurse, teacher, etc.).
• After choosing, you’ll be asked to register your account then provide verification info (SSN or other certifications/credentials specific to your profession).
• Once you’ve finished setting up, look for two emails from ID.me: one confirming your account & the other confirming your information has been verified & approved.
• As soon as ID.me verifies you, you’ll be able to access the TULA discount & apply it to your order.
  

If you're still having trouble, please let us know, ii you're able to send a screenshot of any error you're seeing, that'll help us determine the best next steps to resolve this for you.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

We stand behind our products & want you to love them as much as we do. That’s why we have a flexible & free returns policy. If for any reason you aren’t satisfied with your products, we will happily accept your return & issue a refund within 60 calendar days of the order date. No hard feelings.

To initiate a return or exchange, click here. Refunds are not eligible for gift cards or free gifts.

We all love a good deal, right?

Only one promo code can be applied per product, & each code can only be used once per customer.

Promo codes are not valid on previous orders, gift cards, Subscribe & Save orders & a few other promotional items. Other restrictions may apply.

If you're still having trouble, get in touch with our support team so we can help--it’s helpful to include what’s in your cart in your message so that our team can provide you with the most accurate information in their reply.