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Customer Reviews
- Carmen D.Verified BuyerReviewingFilter PrimerI recommend this productAge 65+Skin Concerns Dark Circles or Puffiness Under Eyes, Loss of Firmness and Elasticity, Wrinkles or Fine LinesSkin Type CombinationSkin Tone Fair/LightRated 5 out of 5 stars13 hours agoLove the product itself .. but
The tube was not full on receipt. After using it just a handful of times (just one pump) it’s halfway full. I reached out to customer service and was offered a return for an exchange or refund, which would have been much more trouble than worth it for me. Disappointing 😔
TTULA4 minutes agoHi Carmen,
We appreciate you taking the time to review & share your experience with Filter Primer. We're so happy to hear you love the product itself!
We're always listening to & learning from our Glow Getters, and we take feedback like this very seriously. We're sorry to hear about the fill level issue you experienced with your tube - that's definitely not the five-star experience we wanted you to have. We totally understand how disappointing that must have been, especially when you're loving the product performance.
We appreciate you reaching out to our customer service team, and we're sorry the return/exchange process didn't feel convenient for your situation. Your feedback about this experience is valuable and helps us continue to improve our processes.
If you'd like to chat further with a member of our expert support team about this experience, please don't hesitate to reach out to us at help@tula.com - we're here to help! 💙
Team TULA
- Cynthia L. M.Verified BuyerReviewingFilter PrimerI recommend this productAge 65+Skin Concerns Dark Circles or Puffiness Under Eyes, Sensitivity, Wrinkles or Fine Lines, Dullness/Lack of Glow, Loss of Firmness and ElasticitySkin Type CombinationSkin Tone Fair/LightRecommendation YesRated 5 out of 5 stars6 days agoExcellent
I’ve been using this primer for about a year now. It makes my face very smooth and seems to hide imperfections. I love all of the Tula products that I have tried
- Joanne K.Verified BuyerReviewingFilter PrimerI recommend this productAge 55-64Skin Concerns RednessSkin Type CombinationSkin Tone MediumRecommendation YesRated 5 out of 5 stars6 days agoPrimer
Love how it goes down and how light it is
- Cheryl G.Verified BuyerReviewingFilter PrimerI recommend this productAge 65+Skin Concerns Hyperpigmentation/Dark Spots, Sun Damage, SensitivitySkin Type DrySkin Tone Fair/LightRecommendation YesRated 5 out of 5 stars2 weeks agoFilter Primer
Awesome!
- Teri B.Verified BuyerReviewingFilter PrimerI recommend this productAge 65+Skin Concerns Dullness/Lack of Glow, Hyperpigmentation/Dark Spots, Wrinkles or Fine LinesSkin Type DrySkin Tone MediumRecommendation YesRated 5 out of 5 stars3 weeks agoFilter primer
Used for past 3 years. I can't face summer without it.